Design for Community - Book Review - WebReference Update - 010913

((((((((((((((((( WEBREFERENCE UPDATE NEWSLETTER ))))))))))))))))) September 13, 2001

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This week we review "Design for Community: The Art of Connecting Real People in Virtual Places." In this time of strife, all we really have in the end is each other. We're hearing wonderful stories now about people reaching out to help each other in the aftermath. You'll hear one story here about how people are helping out using the Internet. Communication is key to healing the community, and to healthy Web sites. In his book, Derek Powazek shares his expertise on creating and running thriving virtual communities so people can connect to each other in meaningful ways.

http://www.webreference.com *- link to us today http://www.webreference.com/new/ *- newsletter home

New this week on WebReference.com and the Web:

1. BOOK REVIEW: Design for Community 2. OTHER VOICES: * CascadeMenu * Photoshop 6 Down and Dirty Tricks - Part 3 * Coping with Internet Explorer 6 3. NET NEWS: * Will Attack Hurt Net Privacy? * Growing Number of Internet Scams Mar Relief Efforts * Online help spawns hope for victims

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 1. BOOK REVIEW: Design for Community

Heard this lately from your boss? "Hey, let's add some community to our site. Our traffic will explode!" or "Let's make a blog, how hard can it be?" The Web is by its very nature interactive, so one-way broadcasts are out, communities are in. Community add-ons and sites are all the rage, but how do you do it right? Derek Powazek's book shows you how.

This book is not a technology book on the intricacies of blogger or Manila. The focus is on the design and moderation issues that arise when you add community features to your site. You'll learn what works and what doesn't when building and running virtual communities on the Web.

The author should know. Derek Powazek, a journalist by training, has helped build many pioneering virtual communities for HotWired, Electric Minds, Vivid Studios, Netscape, and his own fray.com and kvetch.com (love that site). He writes with wit and wisdom on what works on the Web when creating and running thriving virtual communities.

Each chapter focuses on a specific issue of community building on the Web, from moderation to intimacy to using email. Each chapter ends with New Riders' signature interview with an expert in that particular area. They include:

Matt Haughey (metafilter.com), Steven Johnson (plastic.com), Rob Malda (slashdot.org), John Styn (CitizenX.com), Matt Williams (Amazon.com), and Howard Rheingold (rheingold.com).

Here are the chapter titles:

1. Is This Trip Really Necessary? 2. Content Comes First - jump start your discussions 3. Design Matters - seamless design across entire site and BBS 4. Tools for Doing and Heavy Lifting 5. Policies and Policing 6. Moderation, Karma, and Flame Bait - got enough Karma points? 7. Chat, Cams, and Virtual Intimacy 8. Barriers to Entry - bury the post button 9. Email Keeps the Conversation Alive 10. Commerce Communities 11. Killing Your Community 12. What's Next?

One of the things I learned is that in some cases it's a good idea to "bury the post button." By making users read through your entire article, and *then* supplying the "post your response" button at the end, you automatically filter out all but the most interested readers. Your discussions will stay on topic and have higher signal-to-noise ratios.

Powazek says: "Web communities happen when users are given tools to use their voice in a public and immediate way, form intimate relationships over time." He goes so far as to say that sites without community-related features are doomed. "Any Internet technology that does not allow for its users to communicate directly with each other is doomed to failure."

After reading this book, you'll feel like you've designed a community already, and your next one will be better for it. Recommended.

Design for Community: The Art of Connecting Real People in Virtual Places By Derek Powazek New Riders, $30.00 ISBN: 0735710759

http://www.designforcommunity.com http://www.powazek.com http://www.newriders.com

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 2. OTHER VOICES: CascadeMenu, Photoshop 6 Down and Dirty Tricks - Part 3, Coping with Internet Explorer 6

>CascadeMenu

A compact vertical or horizontal menu interface with multiple level sub menus. Included is a complete visual real-time editor to guide you through the entire set-up process without the need of coding! http://javaboutique.internet.com/CascadeMenu/ Java Boutique, Sep. 12, 2001

>Photoshop 6 Down and Dirty Tricks - Part 3

Yes, this is the very same book that's been among the best-selling Photoshop 6 books since its release. In the final installment we look at how to create reflective chrome effects and airbrushed chrome gradient. From New Riders Publishing. http://wdvl.internet.com/Graphics/Tools/Photoshop/Metal/dirty3-1.html WDVL.com, Sep. 13, 2001

>Coping with Internet Explorer 6

Microsoft IE5.5 SP2 and 6.0 for Windows dealt a blow to Apple's QuickTime, thousands of Web site developers and to its own customers. IE6 no longer supports Netscape-style plug-ins, and Quicktime developers must adapt their embed code to handle the new ActiveX Quicktime control. The solution is to surround your EMBEDs with an OBJECT that identifies/downloads Apple's new Quicktime ActiveX control. By Jim Heid. http://www.nandotimes.com/technology/story/76693p-1075558c.html http://developer.apple.com/quicktime/compatibility.html Nando Times/Apple, Sep. 10, 2001

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 3. NET NEWS: Will Attack Hurt Net Privacy?, Growing Number of Internet Scams Mar Relief Efforts Online help spawns hope for victims

>Will Attack Hurt Net Privacy? Privacy advocates urge government to balance security needs and civil liberties. http://www.pcworld.com/news/article/0,aid,61744,00.asp PCWorld.com, Sep. 12, 2001

>Growing Number of Internet Scams Mar Relief Efforts

While most people are banding together to help in relief efforts on Tuesday's attacks, some unscrupulous folks are duping Netizens. http://www.internetnews.com/bus-news/article/0,,3_884031,00.html Internetnews.com, Sep. 13, 2001

>Online help spawns hope for victims

Freelance computer programmer Bill Shunn put technology to use to help grief-stricken New Yorkers connect with their loved ones in the aftermath of the World Trade Center attacks. http://news.cnet.com/news/0-1014-201-7147460-0.html News.com, Sep. 13, 2001

That's it for this week, see you next time.

Andrew King Newsletter Editor, WebReference.com aking@internet.com

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